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Did you know you can save money on your next sewing project with your Sew Essential loyalty points?
Every time you shop with us, you can earn loyalty points to put towards future purchases. Whether you're treating yourself to a new sewing pattern, stocking up on fabrics or buying some handy sewing accessories, your points can help make your next order even better!
Every 100 loyalty points is worth £1 to spend, and redeeming them is quick and easy.
Here's how to turn your points into savings in just four simple steps:
Head to the Sew Essential homepage and make sure you're logged into your account.
Look for the little trophy icon in the bottom left-hand corner of your screen and click on it to open our loyalty rewards programme.
The rewards panel will open, showing your current loyalty points balance at the top.
Click 'How to spend points' to see how you can use your points towards your next order.
You'll now see how much your points are worth and have the option to convert them into a discount voucher.
100 points = £1 to spend.
Use the + and – buttons to choose the amount you'd like to redeem.
For example, if you have 700 points, you can redeem them for a £7 discount. You don't have to use all your points at once, so you're welcome to redeem a smaller amount and save the rest for another day.
Once you've chosen your amount, click 'Redeem'.
Once you've redeemed your points, a discount code will be created for your chosen amount.
This will be automatically applied to your basket when you go to checkout, so there's no need to enter the code yourself.
Not ready to use your discount just yet?
No problem! Your voucher will be saved for you to use at a later date.
Simply follow Steps 1 and 2 again, then click the 'Apply' tab at the top of the rewards panel. Here you'll find any discount vouchers you've already created, ready to use towards your next order. Just copy the code and paste into the discounts section at checkout.
Please make sure you only create a discount voucher for the amount you intend to spend.
Any unused balance on a voucher will be lost and cannot be returned to your loyalty points balance.
For example, if you redeem 700 points for a £7 voucher but only spend £4, the remaining £3 will be lost.
We recommend checking your basket total before redeeming your points so you can make the most of every penny you've earned.
Your loyalty points are added to your account once your order has been dispatched, rather than immediately after you've placed it.
So please don't worry if your points balance doesn't update straight away!
If your points still aren't showing after you've received your dispatch confirmation email from us, please get in touch and we'll be happy to help.
You can earn loyalty points when shopping as a guest, but you'll need to create a Sew Essential account to redeem and spend them.
Just make sure you use the same email address when creating your account as you used for your guest orders. This allows us to match your previous purchases to your new account, so you won't miss out on the points you've already earned!
Not at all! You can choose how many points you'd like to redeem and save the rest for another time.
For example, if you have 1,000 points worth £10, you could redeem 300 points for a £3 voucher and leave the remaining 700 points in your account for a future purchase.
Yes, absolutely!
Your loyalty points are a cash reward, so you can use them towards purchases even when you're shopping our sales and special promotions.
It's a lovely way to make your savings go even further!
No! Your Sew Essential loyalty points don't expire, so there's no rush to spend them.
You can save them up for something special or use them a little at a time. The choice is yours!
Don't worry! Once you've redeemed your points, your discount voucher is saved in your rewards account.
Simply click the trophy icon, select 'How to spend points', then choose 'Apply' to find any vouchers you've already created.
Just remember that once your points have been converted into a voucher, they are no longer part of your available points balance.
Any unused value on your discount voucher will unfortunately be lost.
For example, if you create a £10 voucher but only spend £8, you won't be able to use the remaining £2 on another order or have it returned to your points balance.
Our top tip: Always check your basket total before converting your points into a voucher, and only redeem the amount you know you're going to spend.
If you do make an error and create a voucher code for more than you were wanting to spend, please get in touch and we'll be happy to help by refunding that voucher so you can create a new one.
First, make sure you're logged into the correct Sew Essential account.
If you've previously placed orders as a guest, check that your account uses the same email address you used when placing those orders.
If you're waiting for points from a recent purchase, remember that these are only added once your order has been dispatched.
If you've received your dispatch email and your points are still missing, or you can't find a voucher you've created, please contact us and we'll be happy to investigate.
We want you to get the most out of your Sew Essential rewards, so if you have any questions about collecting or spending your points, just get in touch with our friendly team.