We are dispatching orders as quickly as possible, but we are working against a huge increase in orders, delays in our supply chain and a reduced workforce. We are employing more staff and increasing stocks to fulfil orders as quickly as possible. We are dispatching on average within 7 days, but this may be sooner or later depending on the items your order.
We are also seeing a huge variation in delivery times via Royal Mail. They are also dealing with the same problems due to massively increased workloads and reduced staff. Once dispatched, we have seen orders take up to 3 weeks to arrive, but the average seems to be around a week. Please be patient and your order will arrive.
Thank you for your understanding.
We have temporarily close our phone lines, but you can still get in touch by emailing firstname.lastname@example.org
As a precautionary measure to protect staff, our warehouse is now closed to the public until further notice. Thanks for your understanding
Please note that we are working as fast as possible to answer emails. Please be patient and we will respond.
Please email email@example.com with any enquiries.