Please note that due to the current lockdown we are experiencing a large increase in orders and emails. We are currently working through them as fast as we can whilst still maintaining a safe working environment for our staff.
For this reason orders dispatch will be delayed and email responses may take a little longer. Thank you for your understanding.
We endeavour to ship items as quickly as possible, and UK orders will usually be dispatched within 3 working days. However, in the unlikely event that an ordered item will take longer than 3 working days to dispatch we will notify you immediately. Please note that during pattern sales, pattern orders can take longer to dispatch. If you need a pattern urgently during a pattern sale please contact us to confirm.
Smaller orders will be sent via the Royal Mail 48 service. Royal Mail aim to deliver the majority of items within two working days after dispatch, with a small minority within three working days after dispatch. However, this is not a guaranteed service and items are not deemed lost by the Royal Mail until 14 working days have elapsed. If you require guaranteed delivery please call us on 01283 210422 before you place your order.
Larger orders such as sewing machines are dispatched via a courier next working day service and require a signature upon receipt.
Some bulky items (such as sewing machine cabinets or dressforms) will require extra postage to Northern Ireland and other remote parts of the UK. Please email us if in doubt.
Horn sewing machine cabinets and furniture can take up to 28 days for delivery. Please contact us for more information.
We ship to the following countries:-
Isle of Man
Overseas shipping costs are based on weight and size of your parcel.
To find out shipping costs, add the products to your basket, then select your country from 'Estimate Delivery Cost' box on the basket screen.
We endeavour to ship overseas items as quickly as possible, and orders will usually be dispatched within 3 working days. All overseas order are sent either by Royal Mail Airmail or courier depending on the size and value of the order. Although the majority of orders should be received promptly, please allow 14 working days for delivery from the date of dispatch.